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Job profile – Key Account Manager

Key Account Managers are usually responsible for growing business by managing existing client relationships, building new working relationships and working with other departments to deliver and develop sales strategy in order to increase sales and expand client database.

Skills - Key Account Manager

  • Monitoring
  • Social Perceptiveness
  • Critical Thinking
  • Active Listening
  • Reading Comprehension

Tasks - Key Account Manager

  • Organizing, Planning, and Prioritizing Work
  • Establishing and Maintaining Interpersonal Relationships
  • Provide Consultation and Advice to Others
  • Guiding, Directing, and Motivating Subordinates
  • Monitoring and Controlling Resources

Requirements for being a successful Key Account Manager

Several years experience in key account management is normally a prerequisite for such a role. This role thus requires organisational skills to manage accounts efficiently and prioritise tasks, as well as those communication and soft skills necessary to build customer relationships externally and maintain the existing client base. A strong sales background is also beneficial, as is the willingness to succeed, a proactive nature and a generally amicable personality, in order to work between departments and coordinate departmental strategy internally to increase business.

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